• Ways to pay

  • We know that you want a choice when it comes to paying your bill. That's why we've got lots of great ways to pay for you to choose from.

    Our most popular way is by monthly Direct Debit , where your estimated annual costs are spread over 12 months. So you pay a set amount each month and don't face any unexpected costs. Not only does it help you budget but you’ll also be able to save up to £80 off your energy bills. And if you go paperless, you’ll also get up to an extra £12 off your energy.

    Please be aware that if you're already a customer with us and you're on Atlantic Online or any variant of Atlantic Fixed price, your discounts are already included in your unit price. You won't get any extra discount by paying by Direct Debit, but you'd still benefit by spreading your costs over the year.

    If you want to pay your bill in full when you get it, why not make a payment online? All you need to do is register for an online account, or log in if you already have one, and you're away. As well as being able to pay your bills, you can view your bills and give meter readings.

    Below, we've got lots of other payment options to choose from. And if you ever find that you're having trouble paying, please get in touch as soon as possible. We'll work with you to find the best way for you to manage your bills.

  • Please note: If you have a Green Deal agreement in place, any prices or discounts quoted do not include your Green Deal payments.

  • Spread the cost of your bill

    Monthly Direct Debit

    Monthly Direct Debit is a great way to save money with up to £80 off your energy costs. We’ll estimate how much your annual bill will be and spread it over 12 months. So, you pay a set amount each month. And we’ll review your payments each year to make sure you’re paying the right amount. With your costs spread evenly over the year you can easily budget for your gas and electricity.

    Please be aware that if you're already a customer with us and you're on Atlantic Online or any variant of Atlantic Fixed price, your discounts are already included in your unit price. You won't get any extra discount by paying by Direct Debit, but you'd still benefit by spreading your costs over the year.

    To set up a Direct Debit, you can use our online Direct Debit form or phone us on 0800 980 8437*. You’ll need your bank account number and sort code to hand.

    Monthly swipe card

    If you want to make a monthly payment but prefer not to pay by Direct Debit or Standing Order, you could use our monthly swipe card option.

    Once we’ve agreed an amount and payment date, all you have to do is pay with your swipe card at any PayPoint or Post Office by the agreed date. We’ll review your account at least once a year to check the amount you’re paying each month is just right.

    To set up paying by monthly swipe card, please contact us.

    Standing Order

    Paying by Standing Order means a set amount will be transferred from your bank account to Atlantic every month. You’re in control, so you have to agree any changes to the Standing Order with your bank. We’ll review your account at least once a year to check you’re paying the right amount.

    You’ll also save up to £80 per year off your energy which will be shown as a Standing Order discount on your statements.

    To set up a Standing Order, please contact us so one of our expert advisers can recommend a monthly amount and send you a standing order form to fill in and take to your bank.

  • Pay online

    Pay online

    Paying your bills online gives you the flexibility to pay anywhere and anytime you’ve got internet access. It’s quick, simple and you can use your debit or credit card.

    To pay online, you’ll first need to take a few moments to register for an online account. Once you’ve registered, you’ll be able to access your account 24/7. Your online account also lets you give meter readings, view your bills and more.

    If you're already registered with eServices, just log in to pay your bill. Once you’re logged in, just click the 'Pay now' button for the service you wish to pay e.g. gas or electricity and follow the instructions on the screen.

    Please note, if you pay by credit card you'll be charged a handling fee for each credit card transaction you make.

    Internet banking

    You can make payments towards your energy bills from most banks. You’ll usually need to have your gas or electric account number(s) to hand which you can find on your bill.

    If you bank with Lloyds TSB, Royal Bank of Scotland or NatWest, you can also view, pay, and store your energy bills from the secure environment of your online bank.
    Sign up to manage your bills online at Lloyds TSB Bill Manager, Royal Bank of Scotland Digital Banking (look under ‘Extra services’) or NatWest Online banking (look under ‘Extra services’). This service is just one of the ways we’re helping you to save time, energy and paper.

  • Pay when you get your bill

    Quarterly on demand

    You may prefer to pay your bill in full when you get it. You can pay your bill online at any time, by registering for an online account. If you already have an online account, just log in to pay your bill.

    Variable Direct Debit

    Variable Direct Debit allows you to pay your bills directly from your bank account every quarter rather than every month. It means your bills will always be paid in full and you’ll get a discount of up to £80 off your energy per year for paying this way. The date the payment will be taken is shown on your statements.

    To set up a Variable Direct Debit, you can use our online form or contact us. You’ll need your bank account number and sort code to hand.

    Pay by text

    We know it's not easy finding time to pay bills. So we've introduced paying by text message which is quick, easy and secure.

    Here's how it works:

    • We hold your debit card details on a secure system.
    • When it's time to bill you, we’ll send you a text message to let you know how much your bill is.
    • We'll then ask you to text back 'YES' when you're ready to pay.
    • When you text back, we'll process your payment using the debit card details we hold.

    It's simple and convenient and you’ll still get a copy of your bill as normal.

    To set up paying by text or to find out more, please text 'YES' to 07786 200 270 or email us at text.enquiries@sse.com with:

    • your name
    • mobile number
    • house name or number
    • postcode

    We'll get in touch to answer your questions and get you started.

    With your credit or debit card

    To pay your bill by credit or debit card just call us on 0800 980 9649*.

    Or pay your bill with your credit or debit card online, via your online account. To do this, simply register online or if you already have an online account, just log in to pay your bills. As well as the convenience of paying online, you’ll also be able to view your bills and submit meter readings.

    Please note, if you pay by credit card you'll be charged a handling fee for each credit card transaction you make.

    By post

    To pay by post, please fill in the payment slip at the bottom of your bill and send it to us with your cheque or postal order to:

    Atlantic, PO Box 13, Havant, PO9 5JB.

    Please make the cheque payable to 'Atlantic' and write your customer account number on the back so your payment is made to your account. Please, don’t send us cash in the post as unfortunately things can go astray on the way.

    Paygo swipe card

    Our Paygo swipe card is a flexible payment option that you can use to pay your bill at any PayPoint or Post Office.

    Contact us and we’ll set you up to pay this way. You’ll decide when and how much to pay. You can even make payments before you get your bill. All payments are shown on your quarterly bill and any remaining balance will need to be paid in full when you get your next bill.

  • Pay as you go

    Pay As You Go meter

    If receiving a quarterly bill or statement is not right for you, you may be better using a Pay As You Go meter.

    This is where you use a key or card to add credit to the meter itself. It allows you to budget and keep track of how much energy you're using, as you're using it. You can only use what you've paid for in advance, meaning no unexpected bills.

    Credit for pay as you go meters can be bought from your local Post Office or Paypoint.

    If you'd like to find out more about Pay As You Go meters, please contact us and one of our expert advisers will go through this option with you.


  • *We may monitor your call to help improve our customer service.
  • †Pay by Direct Debit and get an annual discount of £40 per fuel, deducted from your standing charge. Choose paperless billing and get an annual discount of £6 per fuel, deducted from your standing charge - all Pay As You Go meter customers are excluded. These discounts are inclusive of VAT.
  • Pay your bill online

    Ways To Pay

    Log in to your online account and pay your bill or make a payment towards your account.

    Log in and pay

  • Register for an online account

    Rh eServices

    Manage your account online 24/7.

    Register today 

  • Save with Direct Debit

    Rh Direct debit

    Pay by monthly Direct Debit and get a £40 discount per fuel, per year.

    Switch to Direct Debit

  • Get in touch

    Rh Contact us

    If you'd like to contact us you can send us an email or give us a call

    Contact us now