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Arranging a meter change is simple, but it's a good idea to make sure a Pay As You Go meter is the best option for you. If you have a credit meter, we've got lots of great ways you can pay your bill, and other ways to help you manage your bills such as registering for an online account.
Before you book an appointment to change your credit meter to a Pay As You Go meter, there are a few things that you need to think about first:
To book an appointment, please contact us and one of our expert advisers will be able to make sure that a Pay As You Go meter is the best option for you. If you're happy to go ahead, we'll arrange an appointment date with you over the phone.
There's normally no charge for installing a Pay As You Go meter. However, there may be occasions where you'll be expected to pay (such as if you've already had one meter change in the last 12 months or if you've missed the original appointment).
The price you pay for electricity will be the same. However, you could pay up to £25 a year more for gas. This is to cover the additional metering and supply costs involved with Pay As You Go meters.
If you're changing to a Pay As You Go meter because you've got a debt on your account, we can transfer this balance onto the meter.
We know that everyone is different, so we'll talk to you about your ability to pay the weekly debt repayment amount. We can help come to an arrangement that suits you.
This repayment amount will be taken each week from your Pay As You Go meter. If there's not enough credit on your meter to cover this debt recovery and your normal electricity or gas use, it will go into emergency credit.
Please note: If you have a Green Deal agreement in place, any prices or discounts quoted do not include your Green Deal payments.
**Pay by Direct Debit and get an annual discount of £40 per fuel, deducted from your standing charge. Choose paperless billing and get an annual discount of £6 per fuel, deducted from your standing charge - the following tariffs are excluded: energyplus Care, Woolwich Domestic Heat, EDN, EBICO and all Pay As You Go meter customers. These discounts are inclusive of VAT.
Electricity: 0800 980 0419Gas: 0800 980 0420Moving home: 0800 980 2481
Find out where to buy credit to top up your Pay As You Go meterPayPoint finderPost Office finder
Take a look at our Pay As You Go information.This link opens a PDF (215KB).
Learn about your meter
Atlantic is a trading name of:
SSE Energy Supply Limited Registered in England & Wales No. 03757502 (Supply of Electricity, Home Phone, Broadband and Feed in Tariffs);
Southern Electric Gas Limited Registered in England & Wales No. 02716495 (Supply of Gas);
SSE Water Limited Registered in England & Wales No. 06021063 (Supply of Water);
SSE Home Services Limited Registered in Scotland No. SC292102 (Heating & Wiring, Shield Care & Servicing, Heating & Electrical Installations & Eco);
SSE Energy Solutions Limited Registered in Scotland No. SC386054(Energy Efficiency Installations & Insulation Products);
SSE Green Deal Provider Limited Registered in Scotland No. SC432920(Green Deal scheme)
All members of the SSE Group
VAT registration number 553 7696 03
The Registered Office of SSE Energy Supply Limited, Southern Electric Gas Limited and SSE Water Limited is 55 Vastern Road Reading Berkshire RG1 8BU
The Registered Office of SSE Home Services Limited, SSE Energy Solutions Limited and SSE Green Deal Provider Limited is Inveralmond House 200 Dunkeld Road Perth PH1 3AQ