Go to content
Home »Gas and electricity »Trouble paying your bill »Talk to us »
Our website is automatically set to 'Allow Cookies' as this ensures the best possible experience.
Your use of our website without modifying your cookie settings means you consent to our use of cookies.
If you're having problems paying your bills or have worries about a debt on your account, it's important to talk to us about it. We'll work together and find a way for you to manage your bills.
What else you can do
Request a callback
Send us an email
Pay online now
We'll take into account your ability to pay. So you'll need to tell us about situation. For example:
See what you can do to manage your bills and find out who can help.
Find out more
Please don’t leave it until it’s too late.
Find out what happens