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If you're planning an extension or you need your meter moved, we're here to help.
Any work including the cables running up to and including the meter will be done by your local network operator. This is everything from getting a new supply, getting your meter moved or getting a supply removed, all of which should be completed by trained engineers.
Please phone us on 0345 026 0657*. As your supplier we'll take your details and pass them to the right people who’ll contact you to discuss the work.
Anything to do with the cables after the meter going into your home or the internal wiring of your home can be completed by an electrician.
For any queries about moving your gas meter or adjusting your supply, call us on 0345 026 0657*. We may need to pass your details on to your local gas network operator to deal with your query.
It’s important that your meter box is kept in good condition to protect the meter inside. If your meter box gets damaged then it’s usually your responsibility to fix it. Replacement meter doors and boxes can be found at most builders merchants such as Jewsons.
However if your meter box was damaged by a meter reader then contact us so we can help. If it was damaged by your local electricity distribution company, you’ll need to contact them. You can find the number to contact them in the front of your phone book.
Find answers to the most common questions our customers ask us.
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If you need a hand, you can contact us in a number of ways.
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SSE and associated brands: Scottish Hydro, Southern Electric, SWALEC and Atlantic are all trading names of:
SSE Energy Supply Limited Registered in England & Wales No. 03757502
(Supply of Electricity, Home Phone, Broadband & Feed in Tariffs);
Southern Electric Gas Limited Registered in England & Wales No. 02716495
(Supply of Gas);
SSE Water Limited Registered in England & Wales No. 06021063
(Supply of Water);
SSE Home Services Limited Registered in Scotland No. SC292102
(Heating & Wiring, Shield Care & Servicing, Gas Installations and Eco);
SSE Energy Solutions Limited Registered in Scotland No. SC386054
(Energy Efficiency Installations & Insulation Products);
SSE Green Deal Provider Limited Registered in Scotland No. SC432920
(Green Deal Scheme)
All members of the SSE Group
The Registered Office of SSE Energy Supply Limited, Southern Electric Gas Limited and SSE Water Limited is 55 Vastern Road Reading Berkshire RG1 8BU
The Registered Office of SSE Home Services Limited, SSE Energy Solutions Limited and SSE Green Deal Provider Limited is Inveralmond House 200 Dunkeld Road Perth PH1 3AQ
SSE Home Services Limited and SSE Green Deal Provider Limited are all authorised and regulated by the Financial Conduct Authority for certain consumer credit activities.