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We've put together some information on the most common meter types and the homes they are best suited to. You can also find out how to read your meter and how to let us know your meter reading. Accurate meter readings help to ensure you only pay for what you use.
Please be aware that any 'off peak' times will vary depending on where you live and the type of meter that you have. Some meters will automatically adjust themselves when the clocks go back or forwards, meaning that any appliances you have set on timers won't need to change. Other meters won't change automatically, so you'll need to manually adjust the timers on your appliances by an hour instead.
If you have any questions about your meter or how it works, please contact us and we'll be happy to help.
Standard meters are ideal if your home has gas or oil-fired heating. The meter records all the electricity you've used at a single rate. They're also available as a Pay As You Go meter.
Economy 7 meters are ideal if your home has electric heating. Ideally, they're used with storage heaters and water immersion heating.
These meters have two readings, a 'day' or 'normal' reading and a 'night' or 'low' reading.
The specific day and night periods on an Economy 7 meter vary between different regions and at different times of year. Usually the night usage is recorded between 11:30pm and 6:30am in the winter and 12:30am to 7:30am in the summer. Some regions use radio teleswitching to vary the timing. This uses data superimposed on the 198 kHz BBC Radio 4 long-wave signal.
To find out the specific times for your meter, please contact us.
Storage heaters usually charge automatically during the 'night' or 'low' usage times, which means you can use timers for things like dishwashers and tumble dryers. They're also available as a Pay As You Go meter.
You may have an older meter type which we haven’t mentioned here. A lot of these older meters have their own tariffs or plans which were created just for that type of meter. Most of these older meter types involve more than one meter; one to record your general electricity usage and another to record your heating.
These meters aren’t available if you’re a new customer, but we still honour these ‘preserved’ meter plans if the meters are already in place in your home.
If you’re not sure what type of meter or plan you have, then contact us and we’ll let you know.
We don't always charge for changing a meter, it depends on the type of meter you intend to change.
For example, if you wish to change from a Pay As You Go meter to a credit meter, a credit assessment is required and a £52 charge. However, there are a number of customers, including vulnerable groups, that are exempt from the charge. Please contact us for more information and one of our expert advisers will be happy to help and answer any questions.
If your meter needs to be changed when you change your price plan, we can arrange an appointment with you. Contact us to talk about changing your meter.
Check out our storage heaters page for information about how they work and advice about how to get the most out of them.
Economy 7 gives you seven hours of cheaper electricity overnight. It’s designed for homes with storage heaters and water immersion heating, as you can charge them during the night. Your meter will have two rates – a day and a night rate. Each will record all electricity used during those times.
The amount you pay per unit on the day rate is more expensive than on General Domestic, but the night rate is cheaper. This lets you heat both your home and your water more efficiently.
For more details, contact us and we’ll be happy to help.
You’ll be able to find our current prices for Economy 7 on our prices page.
The ‘off peak’ hours for Economy 7 vary depending on where you live, but generally they run between 11:30pm and 6:30am during the winter, and 12:30am to 7:30am during the summer.
For more details or to find out the exact hours for where you live, contact us and we’ll be happy to help.
The 'off peak' times will vary depending on where you live and the type of meter that you have.
Some meters will automatically adjust themselves when the clocks go back or forwards, meaning that any appliances you have set on timers won't need to change. Other meters won't change with the clocks, so you'll need to manually adjust the timers on your appliances by an hour instead.
For more details or to find out the exact hours for where you live, contact us and we'll be happy to help.
Check out our guide to reading your meter to see how to read your gas or electricity meter.
Find answers to the most common questions our customers ask us.
Visit the FAQs
If you'd like to contact us you can send us an email or give us a call
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Atlantic is a trading name of:
SSE Energy Supply Limited Registered in England & Wales No. 03757502 (Supply of Electricity, Home Phone, Broadband and Feed in Tariffs);
Southern Electric Gas Limited Registered in England & Wales No. 02716495 (Supply of Gas);
SSE Water Limited Registered in England & Wales No. 06021063 (Supply of Water);
SSE Home Services Limited Registered in Scotland No. SC292102 (Heating & Wiring, Shield Care & Servicing, Heating & Electrical Installations & Eco);
SSE Energy Solutions Limited Registered in Scotland No. SC386054(Energy Efficiency Installations & Insulation Products);
SSE Green Deal Provider Limited Registered in Scotland No. SC432920(Green Deal scheme)
All members of the SSE Group
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The Registered Office of SSE Energy Supply Limited, Southern Electric Gas Limited and SSE Water Limited is 55 Vastern Road Reading Berkshire RG1 8BU
The Registered Office of SSE Home Services Limited, SSE Energy Solutions Limited and SSE Green Deal Provider Limited is Inveralmond House 200 Dunkeld Road Perth PH1 3AQ