• Contact us about Green Deal

  • Just so you know, the Green Deal scheme is now closed to new applications.

    If you've got a question about an existing Green Deal agreement or improvements you've had through the scheme, take a look at our Green Deal page to see if it's covered there.

    You can also get independent and impartial advice about Green Deal from these organisations:

    • If you're in England or Wales contact the Energy Saving Advice Services (ESAS) on 0300 123 1234 or visit www.gov.uk/green-deal.
    • If you're in Scotland contact Home Energy Scotland on 0808 808 2282 or visit www.greenerscotland.org.
  • Phone numbers for existing Green Deal customers

    You can get in touch with us about your Green Deal payments using one of the following numbers:

    Green Deal
    (Credit meter)
    0345 071 9732
    Green Deal
    (Pay As You Go meter)
    0345 071 9751

  • More information on energy efficiency

    You can get more information on energy efficiency from these organisations:

    The Green Deal Oversight
    and Registration Body
    A guide to Green Deal and
    energy saving


    Impartial, accurate and
    independent advice
    Department of Energy and
    Climate Change (DECC)


    0300 060 4000

    Energy Saving Advice
    Service (ESAS)
    0300 123 1234
    Home Energy Scotland 0808 808 2282

  • Find all the answers


    Find answers to the most common questions our customers ask us.

    Visit the FAQs