Go to content
Home »Help and advice »Safety and emergencies »Electricity safety advice »
Our website is automatically set to 'Allow Cookies' as this ensures the best possible experience.
We all want to keep our homes and loved ones safe. We’ve put together some advice when using electrical equipment so you don’t need to worry.
Keep electrical equipment away from water
Water conducts electricity, and not all electrical equipment is insulated to keep out water. If water gets into the equipment, it becomes dangerous. It is also dangerous to touch equipment, plugs and switches with wet hands, so make sure you dry your hands thoroughly before touching them.
Check the user manual when cleaning electrical equipment
It’s fine to clean electrical equipment and the manufacturer usually tells you how to do this safely in a user manual that comes with the equipment. We also advise switching off and unplugging the equipment before you do this.
Check plugs and wires
Check plugs and wires regularly to make sure they aren’t split or frayed, as this can cause short-circuits. A short-circuit could electrocute you or result in a fire. If you find any damage or loose connections, then switch the equipment off, unplug it and get it fixed straight away.
Don’t hang anything over convector or fan heaters
A convector heater uses a heat source within the unit to heat the air around it. A fan heater passes air over a heating element and warms the air, which leaves the heater and heats the room. Both heaters can get very hot so it’s important not to hang laundry on or near them to dry.
Always check your electric blanket
If you have an electric blanket, make sure you always follow the manufacturer’s guidelines. Don’t use it when it’s damp, folded or creased, and always check for signs of damage to the blanket and power cable.
Avoid using adaptors and extension leads
If you need to use one, it’s better to use a bar adaptor (multi board) on a lead rather than a block adaptor. Don’t plug one adaptor into another as this can cause them to overheat.
Be safe when you work outside
If you’re working with electrical equipment outside, make sure you use a Residual Current Device (RCD). This is a safety gadget that automatically disconnects the equipment in case of a fault. Check for damage before using them and make sure you know how to stop them. If it’s raining, don’t use any electrical equipment outside.
Get the BEAB seal of approval
The British Electrotechnical Approvals Board (BEAB) is an independent organisation for electrical safety. BEAB test electrical equipment and if they find the equipment is safe to use, they’ll grant it a certificate. You’ll find the BEAB seal of approval on the equipment.
Make sure you wire plugs correctly
If you fit a plug yourself, make sure you wire it correctly and always use the right size fuse. Always use short, undamaged wires and don’t join two pieces of wire together. You can also get an independent registered electrician to do the work for you.
These leaflets are in PDF format. Most computers will open PDF files automatically. If not, you may need to download Adobe Reader from the Adobe website
You can find further information and advice about electrical safety from the Electrical Safety Council.
Use an independent registered electrician for any repairs.
Find out who you need to call if you have an emergency with your gas, electricity or Pay As You Go meter.
Find out more
Find answers to the most common questions our customers ask us.
Visit the FAQs
Atlantic is a trading name of:
SSE Energy Supply Limited Registered in England & Wales No. 03757502 (Supply of Electricity, Home Phone, Broadband and Feed in Tariffs);
Southern Electric Gas Limited Registered in England & Wales No. 02716495 (Supply of Gas);
SSE Water Limited Registered in England & Wales No. 06021063 (Supply of Water);
SSE Home Services Limited Registered in Scotland No. SC292102 (Heating & Wiring, Shield Care & Servicing, Heating & Electrical Installations & Eco);
SSE Energy Solutions Limited Registered in Scotland No. SC386054(Energy Efficiency Installations & Insulation Products);
SSE Green Deal Provider Limited Registered in Scotland No. SC432920(Green Deal scheme)
All members of the SSE Group
VAT registration number 553 7696 03
The Registered Office of SSE Energy Supply Limited, Southern Electric Gas Limited and SSE Water Limited is 55 Vastern Road Reading Berkshire RG1 8BU
The Registered Office of SSE Home Services Limited, SSE Energy Solutions Limited and SSE Green Deal Provider Limited is Inveralmond House 200 Dunkeld Road Perth PH1 3AQ