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Take a look at the telephone numbers below to find out who you need to call if you have an emergency with your gas, electricity or pay as you go meter.
You can find out more about how to keep your home and loved ones safe with our safety and emergency pages.
To report a power cut or dangerous situation, contact your local network operator from the list below:
Western Power Distribution
South of Scotland
SP Energy Networks
If you've got an emergency or fault with your Pay As You Go meter, take a look at our Pay As You Go meter fault page. Or you can give us a call using the numbers below:
You can contact us on LiveChat, send us an email or give us a call.
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Atlantic is a trading name of:
SSE Energy Supply Limited Registered in England & Wales No. 03757502 (Supply of Electricity, Home Phone, Broadband and Feed in Tariffs);
Southern Electric Gas Limited Registered in England & Wales No. 02716495 (Supply of Gas);
SSE Water Limited Registered in England & Wales No. 06021063 (Supply of Water);
SSE Home Services Limited Registered in Scotland No. SC292102 (Heating & Wiring, Shield Care & Servicing, Heating & Electrical Installations & Eco);
SSE Energy Solutions Limited Registered in Scotland No. SC386054(Energy Efficiency Installations & Insulation Products);
SSE Green Deal Provider Limited Registered in Scotland No. SC432920(Green Deal scheme)
All members of the SSE Group
VAT registration number 553 7696 03
The Registered Office of SSE Energy Supply Limited, Southern Electric Gas Limited and SSE Water Limited is 55 Vastern Road Reading Berkshire RG1 8BU
The Registered Office of SSE Home Services Limited, SSE Energy Solutions Limited and SSE Green Deal Provider Limited is Inveralmond House 200 Dunkeld Road Perth PH1 3AQ