• Online services

  • You can see the information generated by your smart meter with our online services.

    Once you've had your smart meter(s) installed, all you have to do is log in to your online account to see easy-to-read graphs and tables that show how you're using energy in your home. 

    By seeing how much energy you’re using and the times you use it most, you'll be able to see how you can make changes that could help to save you energy and money.

    Register for online services

    We recommend that you register now for our online services so that you can manage your account online.

    When you log into your online account you can:

    • learn how Smart meters communicate with us and your Smart Energy Tracker
    • get energy saving hints and tips
    • view your account information from the time you sign up

    All the help you need

    If you need further help, please contact us on 0345 072 4325º.

  •  ºWe may monitor your call to help improve our customer service.
  • Find all the answers


    Find answers to the most common questions our customers ask us.

    Visit the FAQs

  • Contact us

    Email: smartcustomer
    Phone: 0800 975 9189º