• Tariff Comparison Rate

  • The Tariff Comparison Rate (TCR) is designed to help you compare energy tariffs, in a similar way to Annual Percentage Rate (APR). 

    The TCR is based on a typical usage of 3,100 kWh of electricity or 12,500 kWh of gas a year. It takes into account the unit rate, standing charge, VAT and any discounts associated with the tariff.

    Please note the TCR is not based on your personal usage and for this reason should be used as a guide only. Your actual TCR will depend on the amount of energy you use. Any termination fee that may apply to a tariff is not included in the calculation of the TCR.

    If you want to get a personalised estimate of your costs for the year, for any of our current for sale tariffs then visit the home page and use our 'Quick Energy Estimate' tool. Just enter your postcode and follow the instructions to get a more accurate estimate.

    TCR screen shot
  • We make it easy for you to contact us

    • We always act promptly and courteously to help you.
    • If something goes wrong or a mistake is made, we work with you to fix this without fuss.
    • We continually review the way we do things to ensure our work is complete, thorough, fit for purpose and transparent.
  • Contact us

    • Call us on 0345 026 0657*. All of our contact centres are UK-based and are open from 8am to 8pm Monday to Friday and 8am to 2pm on Saturdays.
    • Talk to us by emailing us through our website.
    • Contact us via Twitter @atlanticeg or on Facebook.
    • Write to us at: Atlantic, Inveralmond House, 200 Dunkeld Road, Perth, PH1 3AQ.
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    *We may monitor your call to help improve our customer service and ensure we meet our regulatory and legal responsibilities.

  • Get in touch

    Rh Contact us

    If you need a hand, you can contact us in a number of ways.

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