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If you're looking for simple great value energy, then choose Pay As You Go.
We've put together some information about Pay As You Go meters, which are also known as 'prepaid' or 'prepayment' meters. You can also check what to do if you're moving into a home with a Pay As You Go meter and find out about Pay As You Go key meter fraud.
If you think a Pay As You Go meter is for you, find out how you can get one installed. We've also got information about our token meter replacement programme, and how you can arrange for your Pay As You Go meter to be removed.
You can find out how to top up your Pay As You Go meter, and where to buy credit by using the PayPoint finder or Post Office finder. If you've run out of credit unexpectedly, learn how to use your emergency credit.
Find out who you need to call if you have an emergency with your gas or electricity Pay As You Go meter. If you're having problems with your meter, see what to do if your meter has a fault.
Electricity:0345 073 7974Gas: 0345 073 7975Moving home: 0345 078 3213
Find out where to buy credit to top up your Pay As You Go meterPayPoint finderPost Office finder
View our Pay As You Go meter guides.
PDF file: Pay As You Go Meter Statement (694KB) Electricity - A Pay As You Go meter guide (365KB) Gas - A Pay As You Go meter guide (306KB)
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